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Business communication_Course code-8261 (Exam-2009)

Posted: 24 Apr 2011 02:00 AM PDT


(1) introduction 100% #
* 1. Define business communication. Briefly explain the objectives/purpose/functions /importance of business communication .
2. Define effective communication. Describe essential conditions/qualities of effective communication .
* 3."Communication helps to increase the efficiency of management" -Explain.
* 4. Define communication process. Discuss the components of communication process.
* 5. Define feedback? State the principles of effective feedback. "No feedback- No communication "- explain.
* 6. what are the barriers to effective communication. How barriers to communication can be removed ? (


2) Major media of written communication 100%

(1) Define written communication. State the advantages (importance) and limitations (disadvantages) of written communication.
(2) Distinguish between written communication and oral communication .
100% (3) (i) define memo or memorandum. Distinguish between an office memo and a letter.
(ii) How to write a good memo? what are the functions / advantages of memo.
(iii) State the layout/ specimen of an office memo. (iv) Write a memo warning the staff of your office against their irregular attendance. (3) Major media of oral communication (1) Define oral communication. Under what circumstances oral communication is more effective? *100% (2) (i) Define employment interview. Explain the purposes and types of employment interview. (ii) How interviewers could conduct the interview effectively. *100% (3) (i) Define meeting. State the pre-requisites of a valid meeting. (ii) Define notice and minutes of a meeting. State its importance. Distinguish between agenda and minutes. (iii) Draft a specimen of notice and minutes of annual general meeting. (4) Business Report Writing 100% # (1) What is market report. Describe the essential features of market report. (2) Define business report. State the importance of business report. (3) draft a specimen of a analytical report showing all parts in it . (4) Distinguish between (i) Formal and informal (ii) Analytical and informational report. (5) Draft a weekly market report on Dhaka stock exchange. (5) Letter Writing 100% # (1) What do you mean by business letter? State the essential elements of a good business letter. *(2) (i) Define complaint letter. State the factors considering in writing a complacent letter. (ii) Write a complaint letter claiming compensation of the damaged goods. * 3.(i)What is meant by letter of order? Discuss the factors to be in drafting a letter of order. (ii) Draft a specimen of an order letter. * 4. (i) What is circular letter and inquiry letter. State their factors. (ii) Draft a specimen of circular letter and inquiry letter. (6) Employment Communication 100% # *1. (i) What is C.V. State the characteristics / factors of good C.V. (ii) Draft an application with resume for the post of an accountant of ABC company Ltd. *2. (i) What is an Appointment letter. What factors to be considered in drafting an Appointment letter. (ii) Draft a specimen of appointment letter for the post of senior officer. (7) Types of Communication 100% # *100%1. (i) Define mass communication. What are the pre-conditions of successful mass communication. (ii) State the importance (role) and features of mass communication. *100% 2.(i) Define electronic communication. State the importance of electronic communication. (ii) Briefly explain the major media of electronic communication. Prepared by Md.Tajul Islam ( Heron)

Bombay Rockers get their groove back

Posted: 23 Apr 2011 09:50 PM PDT


Mumbai, April 24: Danish- Indian band Bombay Rockers, who created a stir in India with their singles 'Ari ari' and 'Rock the party', are back with their new album but feel the music scene has undergone a change in the country, courtesy Bollywood. Bombay Rockers had made a mark in the Indian music scene in 2004 when non-film music was highly popular, but feel Bollywood has eaten up their market. 'The music scene in India has changed a lot in all these years. When 'Rock the party' came out there was much more space for non- film music. At that time you had Raghav, Jay Sean, Bombay Rockers, a lot of artistes, and there was space for these artistes. In India today, there's Bollywood mainly,' Navtej Singh Rehal, popularly known as Naf, told IANS in an interview. 'But the good thing is that Bombay Rockers are still sure that all hasn't changed and our fans still love us,' he added. Naf's teammate, Danish musician Thomas Sardorf, said: 'The new album is about partying, having a good time. There's a serious song on the album called 'Nasha', which is all about what addiction is - it can be love or drugs. If you're addicted to having a good time, you should get the 'Rock and Dhol' album.' So how different is their new offering 'Rock and Dhol' from their previous albums 'Introducing' and 'Crash And Burn'? 'There are more electronic vibes on the songs in this album. The first two was more hip hop and had Dancehall (a form of Jamaican popular music) elements. The new one is a good party album, more of tempo and catchy songs,' said Thomas. Bombay Rockers also revealed the reason for their long absence from the music scene. 'We have been touring a lot in India. If you say album- wise, then, yes, it's been a while. We've been touring a lot, making our latest album 'Rock and Dhol'. Now it's finished and we are here,' Naf said. The new album consists of 12 tracks and they have also shot a video for one of the songs 'Let's dance'. Collaborations are the flavour of the season. So when asked whether any Bollywood projects are on the cards, Thomas said: 'We have our own style. We have to make sure that fits; only then a collaboration would be right.' However, Naf gave an inkling of a possible project: 'We are in talks with people for that. Let's see if that happens.' (Ruchika Kher can be contacted at ruchika.k@ians.in) IANS

Sallu to steal Ranbir's girl?

Posted: 23 Apr 2011 08:24 PM PDT


Ranbir Kapoor and Salman Khan have history. The RK boy began dating Khan' s girl Katrina Kaif two years ago. The romance began on the sets of their film Ajab Prem Ki Ghazab Kahani (and continued during Raajneeti). Will history repeat itself? It is learnt that Salman now wants to romance RK' s girl Nargis Fakhri. Towards the end of the year, Salman Khan will get into the super-hero garb for his younger brother Sohail Khan' s film titled Sher Khan (and not Tarzan) as reported. Sohail has worked on the script of this film for a long time and it is wildly exciting, say sources. Even as the girls — Katrina Kaif, Sonakshi Sinha and others start lining up for the role of Sher Khan' s leading lady, trade sources indicate that Salman may team up with the Rockstar girl Nargis Fakhri. Says our source, "Sohail either wants a fresh face or he wants his brother to pair up with Nargis."' We hear the producers of Rockstar, who are also advising Nargis on her career, will be happy if she bags a film with Bhai.

Rana Daggubati and Ileana D’Cruz cozying up in enchanting Venice

Posted: 23 Apr 2011 12:41 PM PDT



Rana Daggubati and Ileana D' Cruz are busy shooting in the beautiful city ofVenice for their forthcoming ' Nenu Naa Rakshasi' and both the actors just cant stop praising the city of canals. Both the actors shot amidst wood pilings on the submerged islands in the Northern end of the Adriatic Sea, 400-foot bridges and 170 boat canals that connect the city to make it easily accessible to people. ' I fell in love with the floating city the moment I landed here,' said Rana adding, ' Once you are caught in the island of endless streets, footbridges that can leave you confused, you would have no other choice but to walk, which is actually a good thing! There' s no better way to explore Venice than getting lost and be surprised in what it has to offer at every turn.' Ileana said: ' I' m sure the fun facts in Venice are more than enough to make you want to go to the Queen of Adriatic, Venice.' The movie is directed by Puri Jagannath and is a romantic thriller portraying the love between a professional killer (Rana) and a female demon (Ileana). The film has a chilling yet positive tagline - ' Suicide is not a permanent solution to a temporary problem. Ileana says that the role of a rakshasi is in accordance with the storyline. "You will only realize it, once you watch the movie", says the actress. Book Venice Hotels with us and get upto 70% Discount. Lowest rate guaranteed with no cancellation fee.
Posted by Sheik Azmol Haque Jony

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